FAQ
Your apartment will be thoroughly cleaned and serviced by our wonderful staff!
You do not have to be present for a service member to perform any work if you do not choose to do so.
Yes, we have 24-hour maintenance on-call for any emergencies.
You can simply input a service ticket through our online portal or give us a call.
If you are locked out, you can give us a call and we will be able to unlock your apartment.
Yes, we offer 5 floors of assigned garage parking as well as street parking.
| Our property includes a 24-hour fitness center, complimentary coffee bar, Zen garden, pool, clubroom, and dog spa. |
| The pool is open 9AM - 6PM. |
Yes, dogs and cats are permitted in the building, with a maximum of 2 per apartment. We have breed restrictions for dogs. Please contact the office for further details about the breed restrictions.
Each apartment comes complete with stainless steel energy efficient applicances. These include a full-size washer/dryer, oven with electric stove top, microwave, and refrigerator with icemaker.
The property partners with CORT and BROOK furniture who offer furnished apartments.
It typically take 24 - 48 hours to be approved.
Rent can be paid by check or online using a debit card, credit card, or bank account.
Yes, we require renter's insurance with a minimum of $100,000 liability protection.
Verizon or COX
We require a 30-day notice to vacate, with a 2-month lease break penalty to be paid to get out of your lease.
You will receive instruction on setting up utilites in your Welcome Home letter. New residents are required to setup Dominion Power and the cable/internet package of their choice.
Yes, the Tysons Corner metro station is a 14 minute walk from our building.
Fairfax County
Take Exit 46A on 495, turn right on WestPark Drive, stay right on WestPark Drive at the first light, turn right on Jones Branch Drive, the apartment community will be on your left.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
First impressions last- Highgate at the Mile seems fantastic. Moving in at the end of this month, but I had an exceptional customer service from Calder. I am currently situated in a different city, so Calder helped me out in every way to make a virtual guide happen. The process was nice and easy. I am looking forward to living here.
- Google
I've been in Highgate since November 2020, I couldn't say more than it's the perfect community to live in. The leasing office, front desk and maintains staff are all friendly, professional, and accommodative. I decided to move in earlier than expected day, Aron and Innocent helped me out with that and went above and beyond to ensure that I was satisfied. Every time I made a maintenance order, the maintenance team directly went over the problem and ensure they did it perfectly.
- Google
I had an excellent experience dealing with Calder Meis when I was looking to rent an apartment at Highgate. He was very courteous and helpful providing the information I needed. Therefore, we closed the deal!
- Google